Calabar Pot, a popular African restaurant in Frisco, TX, faced high energy costs due to a variable rate of 18.50 cents per kWh from their previous supplier. Owner Steve Ajakaiye sought a more stable and cost-effective energy solution.
Challenges
- High Variable Energy Rate: The restaurant faced significantly high and unpredictable energy costs due to the variable rate of 18.50 cents per kWh.
- Supplier Search: Steve was motivated to find a better rate and was offered a renewal rate of 13 cents per kWh by his current supplier, but he was still not satisfied.
- Trust and Transparency: Steve needed assurance that his interests were the priority and that there was no bias toward any particular supplier.
Solution
To address these challenges, we developed a transparent and detailed cost-savings proposal for Calabar Pot. We engaged in multiple communications with Steve Ajakaiye to ensure all concerns were addressed and options were clearly understood.
Key Steps Taken:
- Comprehensive Proposal: Provided a detailed cost-savings proposal, highlighting options from the top four commercial electric suppliers with contract terms ranging from 12 months to 5 years.
- Supportive Communication: Conducted several informative phone calls, SMS texts, and emails to discuss the proposal, encouraging Steve to review and compare his options.
- Customer-Centric Approach: Emphasized that we work for Steve, not any particular supplier, and focused on finding the lowest rates available in the market without bias.
Steve was relieved to hear that we worked for him and not for any specific supplier. After a few discussions and a review of a recent company electric bill copy, we emailed Steve a cost-savings proposal for his review. This proposal included the top four suppliers available, along with a cost-savings analysis showing detailed savings from his current rate and estimated usage.
Results
After thorough consideration, Calabar Pot chose a 12-month term starting with a rate of 9.4 cents per kWh, resulting in savings of $4,914.00. This decision provided the restaurant with a fixed, predictable energy rate, reducing their energy costs by 50% from the previous rate. Steve was thrilled with the savings we provided and emphasized his belief in long-term relationships, which we share. This common value laid the foundation for a great start to our business relationship and friendship.
Conclusion
By delivering a tailored and transparent approach to energy cost savings, we helped Calabar Pot achieve substantial savings and financial predictability. This case highlights the importance of personalized service, effective communication, and trust in managing energy costs.
Contact Us
If you are interested in learning how you can save on energy costs like Calabar Pot, feel free to get in touch with us. We are here to assist you every step of the way.
