Adam, a resident of North Richland Hills, TX, was proactive in searching for a competitive rate for his residential energy plan. After conducting his own research, Adam found a rate of 11.5 cents per kWh, which he considered a good deal. Confident in his findings, Adam challenged us: if we could secure a rate lower than 11.5 cents per kWh, he would choose our services. This set the stage for us to demonstrate our ability to deliver superior value.
Challenges
- Pre-Researched Rate: Adam had already found a competitive rate of 11.5 cents per kWh, which set a high benchmark for us to meet or exceed.
- Client Expectations: Adam made it clear that he would only switch if we could provide a better rate, adding pressure to find an exceptional offer quickly.
- Time-Sensitive Decision: Adam needed a fast and efficient process to secure a rate that aligned with his lease term and energy needs.
Solution
Our team immediately began comparing rates across our network of suppliers, leveraging our market expertise to find a better offer. By the end of the day, we presented Adam with a rate of 10 cents per kWh—significantly lower than the 11.5 cents per kWh he had found on his own. This rate not only met Adam’s criteria but exceeded his expectations, making the decision to switch to our services an easy one.
Key Steps Taken
- In-Depth Rate Comparison: We conducted a thorough analysis of available rates from multiple suppliers to ensure we could offer Adam the best possible deal.
- Rapid Follow-Up: After our initial conversation, we quickly followed up with Adam to present the lower rate, ensuring he had all the information needed to make an informed decision.
- Seamless Transition: Our team handled the entire switching process, making it smooth and straightforward for Adam to transition to the new, lower rate.
Results
Adam chose an 18-month term with a rate of 10 cents per kWh, which was significantly lower than the 11.5 cents per kWh he had initially found through his own research. This resulted in total term savings of $4,589.12, representing a 60% reduction from his current rate. Adam was so pleased with the outcome that he left us a glowing five-star review, praising the ease and efficiency of the process.
Client’s Word
I was very pleased with this company. They found me a better deal than I could find on my own. It was Easy, to the point, and clear instructions/information given during the process.
Source: Google
Conclusion
Adam’s case highlights the value of working with energy experts who can often find better rates than those available through independent research. By delivering a lower rate and a hassle-free experience, our team was able to exceed Adam’s expectations and secure significant savings. His satisfaction underscores the importance of personalized service and expert guidance in achieving the best energy solutions.
Contact Us
If you’re looking to save on your residential energy costs like Adam, contact us today. We’re here to find you the best rates and make the process as smooth and effortless as possible.
